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Cohesion & QWL

Preventing burn-out in business

Improving employee satisfaction by assessing their work/life balance

A work-life balance is a key element in improving employee satisfaction. To assess this balance, it is important to understand the challenges employees face and to identify policies that can help them overcome these challenges. Employers can use surveys to accurately assess how their employees feel and make informed decisions about how their business operates. Businesses can also put in place policies that allow employees to manage their work time flexibly and work in their own way, which can help improve their sense of personal effectiveness and job satisfaction. Finally, it is crucial to give employees visibility about their future and to communicate in a caring way to maintain a balance between professional and personal life.

Giving visibility to the future

To provide visibility into the future of employees, it is important to understand the challenges employees face and to identify policies that can help them overcome these challenges. Employers can opt for informal exchanges to assess the feelings of their employees and make informed decisions about how their business operates. Businesses can also put in place policies that allow employees to manage their work time flexibly and work in their own way, which can help improve their sense of personal effectiveness and job satisfaction. In addition, giving employees visibility about their future and communicating in a caring way is crucial to maintaining work-life balance. Employers can project their employees over the medium term and give them visibility on their future within the company to retain them. Finally, it is important to value individuals and to give them career development perspectives to motivate them.

To give visibility on the future of employees, several actions can be put in place:

1. HR marketing : These are all the actions that will be put in place to attract candidates to come and work in a company. It starts from the publication of a job offer to the end of the recruitment process. HR marketing also aims to retain employees in a company.

2. Employer brand : More and more recruiters are focusing on their employer brand to attract candidates to come and work for their company. La employer brand, this is what makes a company easily identifiable and can make it stand out from competitors.

3. Digital tools : A software for recruiting and multicasting job offers, a career site, social networks, job sites or job boards can be used to boost visibility.

4. Training and professional development : Encourage employees to participate in seminars and training courses. Be part of the professional development association that concerns you and participate in its events.

5. Visibility at work : Establish a central platform for ongoing work and keep processes clear and consistent; set expectations and demonstrate the value of your team. Prioritize, identify, and highlight the progress you want to see. Make everyone responsible for their work.

These actions can help to give better visibility on the future of employees and to improve their commitment to the company.

Promote the personal involvement of employees by giving them meaning at work and allowing them to commit themselves to a cause

It is important to create a work environment conducive to employee involvement. According to a study carried out by Opinionway for ING, 83% of employees think it is important to work for a company that shares their values. This feeling has been reinforced by the health crisis. Employees are ready to take action to join a company that is in line with their beliefs. 58% say they are ready to leave their current company, or refuse a job, if values do not align. One employee out of two would even be ready to accept a pay cut of around 10% to work in a company that is in line with its values. To do this, it is important to clearly define the values of the company and to ensure that they are respected if we want to encourage employee involvement. Businesses can also put policies in place that allow employees to get involved in causes that are important to them, such as volunteering or skills sponsorship. Finally, it is crucial to give meaning to work to limit the risks of burn-out. Employers can encourage the personal involvement of employees by giving them meaning at work and allowing them to commit to a cause that is meaningful to them.

Reduce employee workload by avoiding unrealistic or overwhelming workloads

Reducing employee workload is crucial for a number of reasons. First, it helps to avoid overwork and burn-out, effects that can have serious consequences on the physical and mental health of employees. Second, it can improve employee satisfaction and engagement, which in turn can increase productivity and performance. Finally, it can help reduce staff turnover (turnover), which can be costly for the business in terms of recruiting and training new employees. Here are some suggestions based on a variety of sources to help you reduce employee workload and avoid unrealistic or overwhelming workloads:

1. Evaluate the actual workload : Analyze what is required by looking at task descriptions, production or performance reports, etc. Pay particular attention to additional tasks, difficulty levels, deferred tasks, etc.

2. Negotiate additional requests : This negotiation can help to complete a file on time, to avoid a delay in an appointment.

3. Reduce managers' workload : Establish a maximum number of committees or working groups in which each manager must participate, reassess the relevance of the reports requested, reduce or postpone the organizational projects to be carried out.

4. Add staff : In some cases, it is the only solution. You need to document the facts well in order to influence management's decision in favor of creating new positions or in favor of replacing the absent manager.

5. Define capacity levels : Organize the project schedule so that each team member reaches their maximum production capacity and the project is completed as quickly as possible.

6. Divide work between staff members : When distributing work among team members, there is a tendency to rely on the best elements and to underuse the less productive elements.

7. Adapt missions and be flexible : It is important to be flexible and to adapt missions according to the skills and abilities of employees.

8. Use the right workload management tools : Appropriate tools can help manage workload effectively and reduce stress.

Raise awareness among managers and HR departments to recognize the symptoms of burn-out among employees

Burn-out is a professional burnout syndrome that can have serious consequences on the physical and mental health of employees, as well as on the performance and climate of the company. It is therefore important to prevent and detect it as early as possible.

To raise awareness among managers and HR departments, you must first inform them about the definition, causes and The signs of burn-out.

There are courses, conferences, articles or books that can provide them with knowledge on this subject.

Then, they must be given tools to identify the symptoms of burn-out in their employees. These may include questionnaires, individual interviews, observations of behavior or the quality of work. Attention should be paid to warning signs such as:

  • Intense and persistent fatigue,
  • A loss of motivation and interest in work,
  • A devaluation of oneself and one's skills,
  • Cynicism or indifference towards customers, colleagues or the company,
  • A decrease in performance and efficiency,
  • Physical disorders (sleep disorders, muscle pain, digestive disorders...) or psychological disorders (anxiety, irritability, depression...).

Finally, they must be taught to intervene appropriately in the event of suspicion or confirmation of burn-out in an employee. That is to say, adopt a caring and empathetic attitude, without judgment or guilt. Listen to the employee, offer psychological or medical support if necessary, offer him solutions to improve his working conditions (reduction of stress, organization of working time, clarification of objectives, etc.), and follow him in his healing process.

Burn-out is an increasingly frequent phenomenon in the world of work, which can have serious consequences on the health of employees and on the performance of companies. To prevent it, it is essential to make managers and HR departments aware of its causes, symptoms and solutions. It is also necessary to promote an open and benevolent dialogue between employees and their superiors, and to adapt working conditions to the needs and capacities of each. Finally, employees must be encouraged to take care of themselves, to recharge their batteries and to find meaning in their work.

By: Swen Ravelontsalama

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